![]() ![]() Perform all other duties as assigned to support the property. Provide written plans and regular progress reports to GM & AGM.ġ1. Ensure all pertinent information regarding the shift is communicated in a clear, concise, and complete manner, in a timely and consistent manner, to the GM & AGM.ġ0. Team Member effectiveness and performanceĩ. Quality control checks in kitchens, restaurants, lounges and public restroomsį. Condition and operation of property, equipment, and status of secured areasĭ. Improvements to operational effectivenessĬ. Compliance with policies, procedures and controlsī. Perform continual observations, inspections, and recommendations for:Ī. Resolve guest complaints and problems immediately and effectively.Ĩ. Mario Maesano (Chief Marketing Officer) Lana Rivera (Vice President and General Manager) Chris Brophy (Vice President Finance) View more for Graton. Ensure smooth interaction between all departments and all guests during the shift.ħ. ![]() Exchange current information continuously throughout the shift with each department's management team.Ħ. Provide continual assistance, support and inter-departmental coordination to all Team Members and guests as necessary to achieve the financial, operational, and guest service expectations set forth for the property.ĥ. Maintain a working knowledge of Internal Controls, Human Resources Policies and Procedures,ĭepartmental policies and procedures and job descriptions of each department on the shift.Ĥ. Guest problem resolution and trespassesģ. ![]()
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